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Frequently Asked Questions

 

How long is a page?

GrammarCheck considers one page to be 250 words. When you hit 251 words, it is then considered two pages.

When will you charge me for my subscription plan?

You will be charged monthly or annually according to you subscription plan.

How do I cancel my subscription?

You can cancel your subscription anytime, and your subscription will continue to work prior to your next billing cycle. Simply click on “Subscriber Plans” through your profile and choose ‘cancel subscription’. Your subscription will be canceled starting the next billing cycle.

I have canceled my subscription. How can I get the refund?

You can choose to cancel your subscription at any time. If you cancel the subscription you will not be billed for the next periods. If you cancel, previous charges will not be refunded, but you may continue to use the service until the end of the term you paid for.

How many pages can I check for plagiarism if I subscribe to your premium or premium plus plan?

You can check unlimited pages for plagiarism if you subscribe to premium or premium plus plan. There is no specific limit; However, we reserve the right to terminate accounts that appear to be using automated techniques or sharing accounts.

How long does it take to check writing and view report?

GrammarCheck online tools are automated service; we analyze text in real-time. It's unusual for you to wait more than one minute, and usually much less than that.

What are the payment options?

We accept payments via Visa, MasterCard, American Express, Diners Club, Discover, and JCB. We also accept Bitcoin payment for the subscription plan.

Do you store my credit card details?

The safety of your content and payment information is very important to us. According to our privacy policy, your credit card details are not stored on our servers. The card details you enter are moved to the payment gateway in order to process your subscription renewals for each cycle.

Still can't find your answer? Contact us.